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It is important to us to be able to contact our licensed establishments by email. We have noticed that a number of those we are trying to reach are not reading important messages from HTA accounts.
This may be due to an establishment’s IT department or Internet service provider (ISP)...
Our HR policies and procedures are essential for our staff and designed to provide them with the appropriate tools to uphold our core values and maintain the organisation's standards. Our a
The HTA has a well-resourced fund for providing training to staff.
We have a comprehensive and flexible learning and development framework which allows staff to participate in all types of training, such as soft skills and specialist technical courses.
Our induction process seeks to ensure that new staff feel a part of our organisation and invested in achieving our goals.
Providing access to learning and development opportunities allows our people to continually improve job-specific skills and knowledge. It also improves personal development, both of which will support the ongoing growth, professional development and success of our people.
The HTA expects all staff to provide a level of consistency and professionalism in every interaction with both colleagues and external stakeholders. We believe that the values set out below provide a core set of guiding principles, which will encourage positive actions and behaviour.